Frequently Asked Questions

Your orders will be shipped within 1-2 business days after order confirmation. Your tracking number will be sent to you via SMS and email.

Shipping is completely free for orders of 150₺ and above . A fixed shipping fee applies to orders under 150₺.

Yes! Once your order is shipped, your tracking number will be sent to you via email and SMS. You can also track your orders from your account.

All our products are prepared fresh to order . We bring you the highest quality products, carefully selected from the fertile lands of Anatolia.

The expiration date is indicated on the packaging of each of our products. Our nuts and spices can generally be consumed within 6-12 months when stored under appropriate conditions.

Food products are non-returnable by nature. However, we will replace your product in cases of damaged or faulty shipments. Please contact us within 24 hours of receiving the product.

If your product arrived damaged, please take a photo and send it to our customer service . We will send you a replacement as soon as possible.

We offer credit card, debit card, bank transfer/EFT, and cash on delivery payment options. All credit card payments can be made in installments .